---
title: "Help Center"
description: "Step-by-step help for setup, mobile app, panel use, and security."
canonical: "https://clocktice.com/en/kaynaklar/yardim/"
locale: "en"
type: "CollectionPage"
keywords: ["yardim", "resources", "Clocktice"]
dateModified: "2026-08-30"
lastModified: "2026-08-30"
languageAlternates: ["https://clocktice.com/tr/kaynaklar/yardim/", "https://clocktice.com/en/kaynaklar/yardim/", "https://clocktice.com/de/kaynaklar/yardim/", "https://clocktice.com/fr/kaynaklar/yardim/", "https://clocktice.com/es/kaynaklar/yardim/"]
---

# Help Center

Step-by-step help for setup, mobile app, panel use, and security.

## Help Topics

### Setup and first settings
Stand the account up and structure the organization correctly.

- Account creation and company profile
- Defining branches, groups, and projects
- Inviting staff and assigning roles
- Location, tolerance, and break rules

### Mobile app
Smooth check-in experience on iOS and Android.

- App Store / Google Play install
- Location permissions and common issues
- QR and camera-free flow
- Reminder notifications

### Admin panel
Run daily operations from the panel.

- Shift table and bulk edits
- Leave approvals and SMS
- Break records and corrections
- Downloading reports (PDF / Excel)

### Security and compliance
Record integrity and access control.

- Phone–employee pairing
- Fake location / suspicious events
- Permission levels
- Data export practices

## FAQ

### Does Clocktice require extra hardware?
No. With mobile time tracking you manage check-in without card readers, fingerprint, or face scanners. You can also use dynamic QR screens if you want.

### How does location verification work?
It confirms the employee is at a defined location to reduce fake check-ins. You can also allow out-of-location punch exceptions per your policy.

### Which report formats can I get?
Download weekly and monthly reports as PDF or Excel. Tolerance and break rules are reflected in the report.

### How do I request a demo?
Write via our contact page or app@icitech.com.tr. We’ll plan an industry-specific demo around your needs.

### Which industries use it?
Manufacturing, retail, healthcare, logistics, construction, technology/office, and more — with both industry and need-based solutions.

### How do I get support?
We’re with you via the help center and support team. From the contact page you can request a demo, setup, or integration help.

### Where can I download the app?
Clocktice is live on the App Store and Google Play. Use the store badges in the website footer to open the right page.

### Is multi-branch supported?
Yes. Permissions use branch, group, and project tags; reports can be filtered by branch slice.

### Does it work with existing ERP / accounting?
Clocktice is open to integration with ERP, CRM, and accounting systems; connect without breaking your workflow via API and export options.

### Is my data safe?
Secure transfer with SSL and privacy-conscious processes are foundational. Keep access narrow and document your retention policy.

## Related

- [Learn, integrate, grow](https://clocktice.com/en/kaynaklar/)
- [Features](https://clocktice.com/en/ozellikler/)
- [Contact](https://clocktice.com/en/iletisim/)

## Platforms

- iOS App Store: https://apps.apple.com/tr/app/clocktice/id6468580733?l=tr
- Google Play: https://play.google.com/store/apps/details?id=com.b1.clocktice&hl=en
- Web: https://clocktice.com
- KVKK and GDPR aligned
- SSL-secured data transfer
- Available on iOS and Android
- 24/7 support team
- Industry-specific demos

## Identity

- Product: **Clocktice** — Manage Time, Boost Productivity
- Clocktice is a mobile-ready platform that unifies workforce management and time tracking in one place.
- Email: app@icitech.com.tr
- Phone: +90 212 366 57 26
- Hours: Monday – Friday, 09:00 – 18:00
- Locales: [TR](https://clocktice.com/tr/) · [EN](https://clocktice.com/en/) · [DE](https://clocktice.com/de/) · [FR](https://clocktice.com/fr/) · [ES](https://clocktice.com/es/)

## Get Started

[Request a Demo](https://clocktice.com/en/iletisim/)