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Clocktice — Workforce Management & Time Tracking Platform
Effective date: June 02, 2025 Last updated: June 02, 2025
By accessing or using Clocktice (the "Service"), the customer organization and its authorized users agree to these Terms of Service ("Terms") and our Privacy Policy at https://clocktice.com/privacy. If you do not agree, do not use the Service.
These Terms are a legally binding agreement between the customer organization ("Customer") and ICI Tech Teknoloji A.Ş. ("Company", "we", "us", "our"), registered in Turkey.
Service means the Clocktice web platform, mobile apps (iOS and Android), API, and all features. Customer means the business, organization, or employer that subscribes to and uses the Service. Admin User means a Customer employee authorized to configure the platform, manage employees, and access reports. Employee means a member of the Customer's workforce whose attendance, leave, and related data is tracked via the Service. Employee Data means attendance records, location data, biometric data (if enabled), leave records, break records, and related workforce data processed on the Customer's behalf. Biometric Feature means the optional facial recognition check-in/check-out functionality.
The Service is intended for business customers — employers, HR departments, workforce managers, and similar organizations. An account is required. The Customer is responsible for all activity under its account and must ensure authorized users keep credentials secure.
Clocktice IS a workforce management platform providing time tracking, shift scheduling, leave management, break tracking, location verification, and workforce reporting tools.
Clocktice IS NOT a payroll processor, HR consultancy, legal advisor, employment law compliance guarantee, or occupational health and safety monitoring system. Clocktice does not process wages, employment contracts, or tax filings.
The Customer is the data controller for all Employee Data. We act as the Customer's data processor.
Customer obligations: Inform employees about Clocktice and data processing activities under applicable data protection law before registering employees on the platform. Ensure a lawful basis for processing employee attendance, location, and (if applicable) biometric data. Maintain appropriate internal HR policies. Facilitate employee data subject requests. Sign a Data Processing Agreement (DPA) — contact app@icitech.com.tr.
Our obligations as data processor: Process Employee Data only on the Customer's instructions; implement appropriate security measures; notify the Customer of breaches without undue delay; delete or return data on termination.
The Biometric Feature (facial recognition) is optional and must be explicitly enabled by the Customer.
By enabling the Biometric Feature, the Customer confirms that it: has obtained employees' explicit consent to biometric data processing (or has a lawful basis under applicable national employment law); has informed employees under applicable transparency requirements; understands that biometric data is special category data under GDPR Article 9 and equivalent laws; will conduct a Data Protection Impact Assessment (DPIA) where required by applicable law; will disable the feature and destroy biometric data if any employee withdraws consent.
We do not enable the Biometric Feature by default. We reserve the right to suspend the feature for customers who cannot demonstrate compliance with applicable biometric data processing requirements.
When the Customer enables location verification: the employee's geographical coordinates are captured at check-in and check-out. The Customer must inform employees that location data is collected at check-in/check-out events. Location verification is a point-in-time event — it is not continuous background tracking. The Customer determines whether location verification is mandatory or optional for its employees.
The Service may send SMS notifications to employees for leave approvals, rejections, and other operational alerts. The Customer is responsible for: ensuring it has the right to send SMS communications to its employees; complying with applicable e-communications and anti-spam law; providing employee phone numbers accurately. We deliver SMS via a third-party provider and are not liable for delivery failures.
Clocktice supports integration with ERP, CRM, and accounting systems via API. The Customer is responsible for: any data shared with third-party systems via API integration; compliance with third-party system terms; ensuring that integrated systems are authorized to receive Clocktice data. We are not responsible for the security or practices of Customer-configured third-party integrations.
Clocktice is offered as a subscription via web-based payment. Package scope and fees are set during purchase or contracting and may also be requested at app@icitech.com.tr. Subscriptions are billed monthly or annually as selected. We never store payment card details — payment is processed by our payment provider.
Cancel via account settings or by contacting app@icitech.com.tr. Cancellation takes effect at the end of the current billing period. No pro-rata refunds except where required by applicable law.
Use the Service only for lawful workforce management purposes in accordance with these Terms, applicable employment law, and applicable data protection law.
The Customer agrees not to: use the Service to collect employee data beyond what is necessary for legitimate workforce management; enable the Biometric Feature without employees' consent or applicable legal authority; use location verification for continuous surveillance beyond check-in/check-out events; use Employee Data for purposes not disclosed to employees; violate applicable employment or data protection law; reverse engineer the platform; use the Service to facilitate unlawful employment practices.
Reports, timesheets, and other exports generated via the Service are based on data entered by or on behalf of the Customer. The Customer is responsible for the accuracy of exported data used for payroll, legal, or compliance purposes. Clocktice is a tracking tool — reports are not substitutes for professional payroll or legal compliance review.
All Company Content — including the Clocktice name, logo, platform design, and software — is owned by or licensed to ICI Tech Teknoloji A.Ş. The Customer receives a limited, non-exclusive, non-transferable licence to use the Service for its own workforce management purposes during the subscription term.
Governed by our Privacy Policy at https://clocktice.com/privacy. EEA/UK customers should also read our GDPR Privacy Notice at https://clocktice.com/privacy/gdpr and may request a DPA.
We aim for continuous availability but do not guarantee uninterrupted access. We may update features with reasonable notice. We are not liable for disruptions outside our reasonable control.
To the maximum extent permitted by applicable law, the Service is provided "as is" without warranties including: employment law compliance guarantees; payroll accuracy; uninterrupted availability; or accuracy of biometric identification in all circumstances.
To the maximum extent permitted by applicable Turkish and UK law, ICI Tech Teknoloji A.Ş. shall not be liable for: employment decisions made using Clocktice data; Customer's failure to comply with biometric data or employee monitoring law; payroll errors arising from Clocktice data; indirect, incidental, special, consequential, or punitive damages; or damages exceeding the greater of (a) fees paid in the preceding twelve months, or (b) ₺10,000 / £5,000 (whichever is applicable).
Nothing limits our liability for gross negligence, fraud, or liability that cannot be excluded under mandatory Turkish or UK law.
The Customer indemnifies ICI Tech Teknoloji A.Ş. against claims arising from: failure to obtain employee consent for biometric data; failure to inform employees about data processing; unlawful use of Employee Data; violation of applicable employment or data protection law.
Access is subject to active subscription. We may suspend access for material breach or non-payment. On termination, Customer may export data within the contractual period, after which data is deleted per our Privacy Policy.
Governed by the laws of the Republic of Turkey for customers outside the UK/EEA, and by English law for UK-based customers. Disputes are subject to the applicable courts in each case. EEA and UK enterprise customers retain applicable mandatory local rights.
Material changes notified at least 14 days in advance. Current version at https://clocktice.com/terms.
Email: app@icitech.com.tr Phone: +90 212 366 57 26 Website: https://clocktice.com/
We respond within 5 business days.